BUSINESS ASSESSMENT
Utilising a diagnostic framework based on Malcolm Baldridge & EFQM models to assess an organisation’s management systems and processes.
A business wide assessment, that examines leadership, strategy, customer focus, information management, people and operations, to deliver recommendations that will increase efficiency, effectiveness and deliver improved results.
CAPABILITY BUILDING
Enable participants to become practitioners of Business Excellence, to enable them to specifically apply the learning from the training programme within their own areas of responsibility and deliver process improvement..
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